Privacy Policy
Last update: 13.05.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect and store the information you provide through the website Murray Capholm (the "Website").
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We want you to feel confident making informed decisions about how we use and handle your personal data. That's why we've designed this website to provide you with clear, relevant information about our data practices.
If you need specific details, we'll supply them at the right time.
We're happy to answer your questions and offer any clarifications regarding legal limitations on data use. Please contact us via email at: info@murray-capholm.com
Your personal data will only be used for the purposes outlined in the Policy.
We process your Personal Data for various purposes, including providing you with access to our website and connecting you with third-party trading platforms (the 'Services'), improving our site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
This helps us tailor our offering to suit you better.
To access powerful tools that protect your rights regarding your Personal Data:
To help you exercise your rights, we have substantial resources available. Please contact us at any time to request information about your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Protect Your Personal Information
While we cannot guarantee complete security of your personal data, we're committed to using a range of methods and techniques to keep it protected.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, and protect that information. This policy applies to information related to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or determined through a combination of information we hold or can access. We define "processing" as any activity involving the use or collection of personal data, including its management, organisation, and storage. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from minors under 18 or permit them to use our services. If we become aware of any information collected from children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services and channels or visit our website, we collect your Personal Data. We may request your Personal Data in certain circumstances, and we also gather it by analysing how you use our services and channels, or by receiving information from our third-party partners.
3. There's no requirement to share personal information with the company, nor are there any associated consequences.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to share personal data with us, we may be unable to deliver our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and browser language), software crash logs, browser type, and device information. The information collected is not personally identifiable and cannot be used to identify you.
Personal Data We Receive From You: any personal information you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate your trading activity.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a valid legal basis. The legal grounds on which the Company may process your Personal Data include:
- You've consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to pursue their legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
- Processing must comply with legal obligations.
Get in touch via email for more information about the steps we take to protect legitimate interests.
Below is a list of reasons and legal grounds we may use your personal data for.
Scope
Legal Basis
To share your personal information with third parties at your request for digital trading access
If you ask us to, we may collect Personal Data from you to pass on to third-party companies.
You've consented to the processing of your personal data for one or more purposes.
2. To address your requests, questions or concerns
Personal Data is necessary to help us respond to any questions you may have about the Services.
We need to process personal information to protect the legitimate interests of the Company or a third party.
3. To meet legal and administrative obligations — Personal Data is processed to fulfil regulatory, judicial, and legal requirements.
To meet our legal obligations, we must process your information.
4. To enhance Our Services Personal
Data may be used by us to improve and enhance Our Services. This includes, among other things, any crash reports or malfunction data that we collect in relation to the Services.
We need to process your data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We must process your data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with the requirements of Our Services
These activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and related operations.
We need to process personal information to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
We may need to process your information to protect the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
Your personal data may be processed by us to safeguard our rights, interests and assets, or those of third parties, in compliance with all applicable laws, regulations, agreements and our terms and conditions.
We need to process personal information to protect the legitimate interests of the Company or a third party.
Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyse user experience and collect IP address information.
You can request that we provide your Personal Data to third-party trading platforms. When you do, we will share the Personal Data you've provided to us with those trading platforms. The use of your Personal Data by these platforms is governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners. This enables us to access the resources needed to enhance and improve the products and services we offer to our customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with potential investors, buyers, or lenders to the Company or other group entities in connection with any proposed transaction (including the transfer or sale of Company assets or group company assets) or as part of any merger, consolidation, restructuring, or bankruptcy involving the Company or any other business within the group.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use cookies to collect information about your preferences and browsing habits, improve your user experience, remember your preferences, and personalise the products and services we think you'll enjoy. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporary files downloaded to your device that expire when you close your browser. Other cookies are persistent—they remain on your device for a period of time after you close your browser. Persistent cookies help us recognise you as a returning visitor and allow you to access the website more seamlessly.
Types of Cookies:
They may be used by us based on their purpose:
The type of cookie
Cookies are essential for this website to function
Scope
These cookies are necessary to access the features you've requested and to navigate our website. We use cookies to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you've visited before.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and allow us to save your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data about site performance and help us improve your experience. They also enable us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain functions or the entire website's features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. The retention of personal data about You
The Company will retain your Personal Data for as long as necessary to fulfil the purpose described in this Policy, or for longer periods as permitted by applicable law, regulations, and policies.
We'll share your information with third-party trading platforms for a period of 12 months. With your consent, we'll continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it remains necessary and relevant.
9. Transfer of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third-country or to international organisations). The Company takes all necessary steps to safeguard your personal data and ensure that data users can assert their rights and access effective legal recourse.
These protections and safeguards are available to all those who reside in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of personal data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR").
- The transfer is made in accordance with a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in accordance with the Standard Contractual Clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that Personal Data will remain secure without any errors. We are not liable for any indirect, incidental, or consequential losses arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any circumstances beyond our control. In certain circumstances, we may be required by law or other obligations beyond our control to disclose your Personal Data to third parties, such as public authorities. We cannot control how third parties handle the security of your Personal Data in these situations. No data transmission over the internet is entirely secure. The Company cannot guarantee the security of Personal Data you submit to us online.
11. Hyperlinks to third-party websites
Our website contains links to third-party websites and applications. These external sites and apps operate independently and are not under our control. We're not responsible for how these third-party services collect or process your personal data. This privacy policy doesn't apply to their operations.
Before accessing or using any third-party website or app, we recommend reviewing their privacy policies. We also encourage you to carefully consider what personal data you choose to share with them.
12. Changes to this Policy
Before accessing any third-party websites or apps we recommend, we encourage you to review their privacy policies first. We also suggest you consider carefully before sharing any personal data with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete Personal Data that we no longer require. You may also restrict how we process your personal information.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you can access your Personal Data.
We will provide an electronic copy of your Personal Data currently being processed at no cost. We may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would be detrimental to another person's rights or freedoms, the Company may refuse or limit the request.
Right to rectification
You are entitled to request that the Company correct any inaccurate or incomplete Personal Data concerning you, taking into account the purpose of processing.
Right to Erasure
You may request erasure in the following circumstances: (a) Personal Data are no longer needed for the purpose they were collected for; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to processing based on legitimate interests pursued by us or a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil a legal obligation required under European Union or Member State law, or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you can request that the Company restrict its processing.
If you request that Personal Data be restricted, it may only be retained with your consent or to establish, exercise or defend legal rights, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data from the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not prejudice the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by the Company or a third party. This includes objection to profiling based on legitimate interests. If we can demonstrate compelling legitimate grounds for processing, we may continue unless you can show that your rights, freedoms or interests outweigh ours, or the grounds relate to establishing, exercising or defending legal rights.
Regarding direct marketing, you have the right at any time to object to processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent for the Company processing your Personal Data at any time. This will not affect the lawfulness of processing carried out before your withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to Personal Data processing within the European Union.
European Union and Member State laws may limit your rights in relation to your Personal Data, as detailed in this section.
We will provide the information you request under your rights within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the complexity and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Unless contrary to law, information you request under your rights will be provided free of charge. If your request is unfounded, excessive or repetitive, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, the Company may ask for further information to verify it.